Transfer USDT / to Wrong Network

Currently, DEXX doesn’t support displaying or trading USDT funds; it only allows transactions on the mainnet. Cross-chain bridges are still in development, thanks for staying tuned for updates.

For example: If you transfer ETH to your DEXX wallet and want to trade ETH tokens on the Ethereum chain, make sure to select the ETH-ERC20 mainnet during the transfer. Please note that ETH on networks like ARB or BSC is not supported at this time.

If you've mistakenly transferred to the wrong network, don’t worry. EVM chains are compatible, so your funds are still safe. You’ll just need to prepare some gas fees and export your private key to transfer the funds out using other wallet which is supporting.

For instance, if User A accidentally sent ETH from the BSC chain to their DEXX wallet, remember that BNB is the governance token on BSC. To trade on BSC, you'll need BNB for gas fees. You can send a small amount of BNB to your DEXX BSC wallet, set up Google Authenticator, and export your BSC wallet's private key. After that, import the private key into other wallet, select the BSC network, and you’ll see both ETH-BSC and BNB in your balance. From there, you can use BNB to cover the gas fees and transfer your ETH out of the BSC chain.

Similarly, if User B mistakenly transferred USDT from the Tron (TRC20) chain to their DEXX wallet, remember that TRX is the governance token on Tron. For trading on Tron, you’ll need TRX for gas fees. Transfer a small amount of TRX to your DEXX TRX wallet, set up Google Authenticator, and export your Tron wallet's private key. Once you import this private key into another wallet and select the TRC20 network, you’ll see both USDT and TRX in your balance. You can then pay the gas fee to transfer your USDT out of the Tron chain.